Privacy Policy
Effective Date: August 20, 2026
Prime Time Auto Repair respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we collect through this website, how we use it, and the choices available to you.
Information We Collect
When you submit a service request or contact us through this website, we may collect information such as:
Your name
Phone number
Email address
Vehicle year, make, and model
Vehicle mileage
Information you provide about your vehicle’s condition or service concern
Whether the vehicle is currently drivable
Your preferred method of contact
Your preferred service date
We may also collect basic technical information about visits to this website, such as browser type, device information, IP address, pages visited, and website activity through Squarespace and its analytics tools.
How We Use Your Information
We use the information you provide to:
Respond to service requests and questions
Contact you regarding your vehicle or requested service
Discuss scheduling, availability, estimates, or next steps
Maintain records related to customer communication and vehicle service
Operate, maintain, and improve our website and customer experience
If you select text messaging as your preferred contact method, your phone number may be used to communicate with you about your inquiry or vehicle service. We do not use your service-request information for unrelated marketing messages unless you separately agree to receive them.
How Your Information Is Shared
Prime Time Auto Repair does not sell your personal information.
Information may be shared with service providers that help us operate our website and communicate with customers. For example, information submitted through our website is processed through Squarespace, our website hosting provider, and may be delivered to or stored through our email or form-storage providers.
We may also disclose information when reasonably necessary to comply with applicable law, legal process, or governmental requests.
Squarespace, Cookies, and Website Analytics
This website is hosted by Squarespace. Squarespace uses necessary cookies and similar technologies to securely operate and provide this website.
Depending on our website settings, analytics and performance technologies may also be used to help us understand website traffic and how visitors use the site.
You may be presented with options for managing non-essential cookies through the website’s cookie settings or consent banner.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary to respond to customer inquiries, provide automotive services, maintain appropriate business records, comply with legal or accounting requirements, and resolve disputes.
Protecting Your Information
We take reasonable steps to protect the personal information provided to us. However, no website, email system, or method of electronic transmission can be guaranteed to be completely secure.
Your Choices
You may contact us if you would like to:
Ask what personal information we have about you
Correct inaccurate contact information
Request deletion of information when appropriate
Ask questions about how your information is used
Certain information may need to be retained when required for legitimate business, accounting, warranty, insurance, or legal purposes.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, or applicable requirements. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact:
Prime Time Auto Repair
Garland, Texas
service@ptautorepair.com
972-276-7755